Assistant Retail Store Manager
Posted by Outdoor Research, LLC on 01/10/2025
Job Basics
Industry Sector: Outdoor
Job Categories: Retail - Management- Staff
Company Type: Apparel/SoftGoods
State: WA
City: Des Moines
Country: United States
Required Experience: 3 - 5 years
Job Type: Full Time
Salary: $25-$27 an hour
Required to Relocate: No
Required to Travel: No
Employee May Telecommute: No
Job Seeker Must Live Within:
Job Description & Requirements
Assistant Retail Store Manager
Location: Des Moines
Position: Full Time
Compensation: $25-$27 an hour
About Outdoor Research
At Outdoor Research®, we built a company from a feeling: the urge to get out. It's what drives us. We love coming to work every day and inventing ever better solutions to what nature throws our way. But we're more than just the gear we build. We're part of a community of friends whose lives are connected by our common need to be outside. Our community is devoted to exploring our outdoor passions and challenging ourselves in the mountains, water and deserts of the planet we love so much.
And we want you in it, because we're pretty sure that the bigger our community gets, the better off the world will be.
Curiosity – We are constantly striving to learn and improve ourselves. In our products, as a brand, as a team, and as individuals.
Passion - We love what we do and take pride in sharing our work with others.
Innovation- We are complex problem solvers.
Collaboration - We are better together.
Community – We embrace the collective impact we can have from our diverse perspectives; on each other, society, and our environment.
About this role
The Assistant Retail Store Manager runs the day-to-day operations at the Outdoor Research Des Moines Outlet Store alongside the Retail Store Manager while being a great team leader and providing legendary customer service.
What you will do
· Foster a commitment to provide Outdoor Research legendary customer service and instill in your staff the same commitment and drive
· Be personally available to everyone
· Motivate staff to contribute to the productivity of the retail store
· Greeting and assisting customers in a helpful, positive, non-intrusive manner throughout the purchasing/decision process
· Assist the store manager in supervising staff to create an exemplary shopping experience for our customers
· Manage the day-to-day operations of the Des Moines Store
· Step into the roll as Manager-Des Moines Retail Store as necessary
· Utilize daily register to account for all daily sales numbers
· Maintain the store labor schedule to ensure an appropriate level of staffing is always in place to accomplish the store goals
· Maintain security in the retail store to include safe operation, cash handling, alarms and CCTV
· Assist Manager-Des Moines Retail Store in ensuring company policy and procedures are communicated and followed accordingly by staff
· Oversee new hire training of new staff in the retail store
· Provide timely feedback to store employees and keep a log of incidents for reviews and disciplinary actions
· Other duties as assigned by the Manager-Des Moines Retail Store
What you should bring to the table
· High school diploma or equivalent
· 3+ years of experience in retail sales and/or 1+ year of managing experience preferred
· Participation in one or more of OR core sports preferred
· Knowledge of and/or intermediate to advanced experience with various outdoor gear and equipment, Outdoor Research products preferable.
· Proficient in POS systems and MS Office products
· Ability to effectively mentor Sales Associates
· Ability to provide constructive feedback and set expectations for staff
· Excellent communication & customer relationship skills
· Self-managed and motivated and able to solve problems efficiently and effectively
· Ability to train staff and effectively delegate tasks to ensure the store runs efficiently
· Be approachable and able and eager to initiate customer interaction
· Ability to meet schedule and attendance requirements
What do we bring to the table?
· 11 paid holidays each year and 3 floating holidays
· Transportation benefits
· PTO
· Paid volunteer time
· Comprehensive medical, dental and vision plans
· 401K with discretionary company match
· Ron Gregg Outdoor Benefit
· Product discounts
Outdoor Research is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law.
Our company’s Core Mission is to provide innovation and inspiration for the relentless adventurer. Please visit us at www.outdoorresearch.com for more information.
