Ecommerce Manager
Posted by DPS Skis on 10/17/2024
Job Basics
Industry Sector: Snow
Job Categories: Ecommerce Management
Company Type: HardGoods/Equipment
State: UT
City: Salt Lake City
Country: United States
Required Experience: 3 - 5 years
Job Type: Full Time
Salary: 100,000
Required to Relocate:
Required to Travel:
Employee May Telecommute: No
Job Seeker Must Live Within:
Job Description & Requirements
We’re seeking a proactive, results-driven team player with a passion for ecommerce and a keen eye for design. If you thrive in fast-paced environments and are excited about shaping and growing an innovative online shopping experience, we want to hear from you. Join us and help revolutionize digital retail!
About Our Company
DPS Skis | PHANTOM Glide is a leader in winter sports technology, blending innovation and passion for the mountains. Headquartered at the foot of the Wasatch Mountains in Salt Lake City, Utah, we design products that revolutionize skiing and snowboarding across the globe. Our PHANTOM Glide Base Treatment offers an eco-friendly, permanent solution to waxing, making it the go-to choice for winter sports enthusiasts worldwide. Join us in pushing the boundaries of what's possible in the world of winter sports.
Job Description
As an Ecommerce Manager at DPS Skis, you’ll be at the forefront of driving our online sales strategy. You’ll collaborate across departments, ensuring a seamless, engaging, and profitable ecommerce experience. This role requires a passion for data, a growth mindset, and the ability to innovate, particularly in user experience (UI/UX) and digital design. You'll take charge of improving the customer journey and driving sales through data-driven insights.
What You Will Do:
- Develop and execute omnichannel ecommerce strategies across web, email, SMS, and social media.
- Lead cross-functional collaboration to align ecommerce goals with overall company objectives.
- Lead web development efforts by designing, building, and maintaining site features and functionality to enhance user experience and support ecommerce objectives.
- Monitor and analyze KPIs, using data-driven insights and A/B testing to optimize site performance.
- Conduct regular website audits to maintain accurate and engaging content.
- Troubleshoot technical issues and enhance the customer journey with new features.
- Oversee backend management for shipping, payments, and inventory integration.
- Continuously improve SEO strategies and ensure ADA compliance for better accessibility.
- Manage the VIP Customer program and implement upselling/cross-selling opportunities.
- Oversee product and campaign rollouts, ensuring UI/UX best practices.
- Collaborate with design teams to maintain brand consistency across digital touchpoints.
What You Will Bring:
- Expertise with Shopify Plus and Klaviyo, with experience managing ecommerce platforms.
- Proven experience and success in leading and managing ecommerce platforms, driving growth, and improving overall performance.
- Demonstrated proficiency developing ecommerce strategies across web, email, SMS, and social media channels.
- Proven success in developing and implementing omnichannel strategies.
- Strong understanding of UI/UX best practices, with a focus on information architecture.
- Data-driven mindset, comfortable analyzing performance metrics and optimizing based on insights.
- Excellent project management skills, with experience leading cross-departmental teams.
- Problem-solving abilities, with experience troubleshooting technical issues on ecommerce platforms.
What You Will Experience:
- Work is primarily performed in an office environment.
- Potential Hybrid work schedule.
- Shop work may be required to fulfill sales requirements.
- Flexibility to work early mornings, evenings, or weekends during peak seasonal periods.
- Ability to occasionally move objects weighing up to 40 lbs.
- Regularly required to sit for long periods and/or stand and participate in demonstrations with clients.
- Regular use of computer, telephone, and repetitive wrist, hand, and finger movement.
