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Ski and Snowboard Service Technician

 

Posted by Wintersteiger Inc on 07/09/2024


Job Basics

Industry Sector: Snow

Job Categories: Retail - Bike Mechanic - Ski Technician

Company Type: Accessories

State: BC, ON, QC

City: Laval

Country: Canada

Required Experience: 5 - 7 years


Job Type: Full Time

Salary:

Required to Relocate: Yes

Required to Travel:

Employee May Telecommute: No

Job Seeker Must Live Within: 25 miles


Job Description & Requirements

Benefits of working at Wintersteiger:

WINTERSTEIGER is the world market leader for ski and snowboard service equipment. Ski and snowboard shops, rental shops, ski and snowboard producers, and many ski federations trust us for their ski and snowboard service needs. The product line includes fully automatic service stations, base and edge grinding machines, race service machines, base repair and binding adjustment machines, waxing machines, and drying systems.

We offer:

  • Health Insurance
  • Dental Insurance
  • RRSP Contribution
  • Life Insurance
  • myFSA/HSA
  • Company vehicle provided
  • Laptop
  • Company cell phone

We are seeking an experienced or highly skilled Field Service Technician to work out of our Canada office in Laval. A Field Service Technician requires good electromechanical, pneumatic, and customer service skills. The requirements below are only a representation of the work environment, knowledge, skills, and abilities required or preferred.

What the Field Service Technician will do:

  • Confirm, schedule, and perform all preventive maintenance and repair services on customer machinery within the assigned territory
  • Troubleshoot over the phone to resolve problems and travel to customer machines for repairs as needed with the use of a company vehicle
  • Coordinate and assist with new machine deliveries including completing new machine installations and providing complete training to operators on machinery
  • Utilize electrical, pneumatic, and machine parts diagrams to find part numbers and determine the correct machine assembly and operation
  • Rebuild, test run, and possibly package used machinery that has been taken in as trade-in and resold to a different customer
  • Complete service notification reports to accurately record time, inventory, and billing information
  • Manage personal inventory of spare parts and tools that are required to perform service
  • Be available to assist with sales demonstrations to customers if needed
  • Overnight travel may be necessary

What you will need:

  • Ski shop/ski repair experience required
  • Good mechanical skills
  • Well-organized and flexible
  • Heavy equipment repair and/or electrical systems installation/repair experience a plus
  • Able to troubleshoot individually and in a small group
  • Basic computer literacy required
  • Knowledge with Outlook and Excel is required
  • Experience using SAP a plus
  • Valid driver’s license and a clean driving record
  • High school diploma
  • Bilingual (French and English)
  • Familiar with traveling for several days at a time

About Wintersteiger Inc

WINTERSTEIGER is the world market leader in service and rental solutions for the entire ski and snowboard sport. Sport shops, rental stations, well known ski and snowboard producers as well as leading ski federations trust in the system solutions and first-class service from WINTERSTEIGER.