The Hunting and Shooting Industry Jobs Marketplace

Technical Support and Warranty Representative


Posted by Full Speed Ahead on 01/05/2024

Job Basics

Industry Sector: Bike

Job Categories: Customer Service

Company Type: HardGoods/Equipment

State: WA

City: Mukilteo

Country: United States

Required Experience: 1 - 3 years

Job Type: Full Time

Salary: $47,000

Required to Relocate: Yes

Required to Travel: Yes

Employee May Telecommute: No

Job Seeker Must Live Within: 50+ miles

Job Description & Requirements


Full Speed Ahead (FSA) is hiring for a Tech position in Mukilteo, WA.  We are looking for someone with GREAT customer service skills and professional behavior that has 1 year of bicycle mechanic experience.  The position is not remote and requires you to work in office full time in Mukilteo, WA. 

Our Ideal candidate will:

-Be friendly and well spoken

-Be passionate about bicycles

-Enjoys delivering great customer service

-Has 1 year of experience as a bicycle mechanic

FSA’s Tech department employs experienced bicycle mechanics to support a broad scope of duties within the company.  As a Tech Team member, you will communicate with customers on warranty and technical support issues via phone and email as well as work closely with sales and marketing teams.  Additional responsibilities include quality control and opportunities to participate in product development, trade shows, and events.

FSA is a global company offering a competitive compensation and benefits package including company sponsored medical and dental insurance, 401K and inclusion in monthly sales bonus program.  Compensation starting at $47,000 or more based off experience.



About Full Speed Ahead

Full Speed Ahead (FSA) produces world class bicycle components for road cycling and mountain biking and we support many of the world's leading road and mountain bike teams.