The Hunting and Shooting Industry Jobs Marketplace

Outdoor Gear Shop-- Store Manager (FT)


Posted by Good Wolf Gear on 05/12/2023

Job Basics

Industry Sector: Outdoor

Job Categories: Retail - Management- Staff, Retail - Sales

Company Type: Accessories, Apparel/SoftGoods, HardGoods/Equipment, Retailer

State: VA

City: Herndon, VA

Country: United States

Required Experience: 1 - 3 years

Contact Name: Margaret

Job Type: Full Time

Salary: $40-55,000/year

Required to Relocate: No

Required to Travel: No

Employee May Telecommute: No

Job Seeker Must Live Within: 25 miles

Job Description & Requirements

Good Wolf Gear: Store Manager (Full-Time)

We’re on the prowl for a Full-Time Store Manager to join our Pack!

Good Wolf Gear is a local outdoor retailer that specializes in buying and selling new and used outdoor gear and apparel. Our goal is to keep gear in use and out of landfills. 

As a growing small business, we prioritize a fun and welcoming work environment with a start-up-minded approach to solutions. We seek a positive and energetic Store Manager with an entrepreneurial spirit who will work closely with the leadership team to strategically expand our brand and mission. Our Store Manager will run daily store operations, build meaningful relationships with our community and customers, and develop and empower our staff with empathy and enthusiasm. 

Our Ideal Candidate

  • You have 2+ years of direct retail management experience

  • You have a strong commitment to creating a welcoming environment, building a local outdoor community, and promoting sustainability

  • You have recreational experience in a variety of outdoor activities, such as backpacking, climbing, or hiking

  • You have specialized knowledge of outdoor brands and products

  • You have experience following or developing exceptional customer service practices

  • You have experience developing processes for staff development, implementing staff reviews, and providing tactful critical feedback

  • You have demonstrated success driving new customer acquisitions and revenue growth using retail metrics

  • You are open-minded and willing to learn

  • You are a clear and patient communicator

  • You thrive in a team-based environment

  • You are generous with fist bumps, high fives, and words of encouragement 

Operational Details

  • You report to and collaborate with our Co-Owners and are supported by 1-2 keyholder Assistant Managers

  • This position offers a five-day work week with two consecutive days off; weekends are expected

Your Typical Day

  • Warmly welcome all customers, visitors, and pets to our small business

  • Manage scheduling and logistics for daily operations, promotions, and events

  • Recruit, train, coach, motivate, and celebrate Associates and Assistant Managers

  • Partner with leadership team to design and implement strategies for revenue growth and inventory goals

  • Lead team to meet goals for sales and service

  • Maintain a strong and enthusiastic floor presence, including used gear intake, checkout, designing displays, assisting customers, and supporting staff

  • Guide team to execute strategic and appealing merchandising and store layouts

  • Thoroughly evaluate and moderately clean used gear drop-offs (inflate sleeping pads, set up tents, scrub shoes, wipe stoves and backpacks, etc.)

  • Work with team to ensure consistency of used inventory quality and pricing

  • Maintain a clean and organized store, to include the bathroom, breakroom, and storage

  • This is a physically demanding job and requires you to stand and walk for extended periods of time; climb stairs and ladders; and lift heavy boxes

Pay & Perks

  • Salary range is $40-55,000

  • Medical, Dental and Vision benefits

  • 25% store discount

  • 75% consignment rate

  • Two weeks of paid vacation

  • Industry deals on outdoor gear and apparel

  • Team outings and activities

  • Two consecutive days off per week

  • Closed most holidays so you can spend time outdoors!

How to Apply

  • Send a short cover letter and resume in an email with the subject “Store Manager” to

  • We want to learn about you and your personality, so use your own voice!

  • Need some help? Feel free to use one of the following prompts:

    • When was the last time you lost track of time?

    • How would your best friend describe you?

    • What is your favorite piece of gear?

About Good Wolf Gear

Good Wolf Gear is a bright little brick and mortar that specializes in buying and selling new and lightly-used outdoor gear, apparel, and accessories. Our goal is to keep your gear in use and out of damp basements and overflowing landfills.

We aspire to be the go-to resource for local adventurers who have experience in the outdoors or who are curious and want a safe place to get started. We commit to creating a fun and inclusive community of adults, children, and dogs!