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New River Gorge Campground Manager


Posted by The American Alpine Club on 06/22/2022

Job Basics

Industry Sector: Lifestyle, Outdoor

Job Categories: Camp Staff & Counselors

Company Type: Recreation

State: WV

City: Lansing

Country: United States

Required Experience: 1 - 3 years

Job Type: Seasonal Full Time

Salary: $3,100-$3,400 per month

Required to Relocate: Yes

Required to Travel: No

Employee May Telecommute: No

Job Seeker Must Live Within: 10 miles

Job Description & Requirements

New River Gorge Campground Manager

at The American Alpine Club


Reports To: AAC Lodging Director Classification: Individual Contributor Location: Lansing, WV

FLSA Code: Non-Exempt

Salary: $3,100 - $3,450 per month

Full-time August 15-December 14


New River Gorge Campground Manager

The New River Gorge Campground Manager (NRGCM) is responsible for the oversight of the NRG Campground. This includes networking with local stakeholders and the AAC Volunteer Network to build in-house and collaborative community programs that support the AAC mission. Additionally, the Manager is responsible for hiring, training, and overseeing part-time staff, as well as the daily operations, maintenance, and guest services, ensuring the success of the AAC’s New River Gorge Campground.

Onsite lodging is provided by the American Alpine Club and is required for the duration of the season.


As the New River Gorge Campground Manager, you will:


Public Relations & Marketing

  Network, develop, and maintain positive working relationships with local and regional outdoor organizations and AAC staff and volunteers to create educational and community orientated events and programs

  Intersect with the AAC Programs Department to amplify cross-departmental communication and collaboration

  Work with the AAC Marketing Department to develop and implement a marketing strategy for the NRG campground including outreach, content, and driving membership sales

  Collaborate with Marketing to promote the AAC and the NRG facility on Instagram and Facebook, as well as maintain the NRG webpage

  Collaborate with Advancement to secure local and regional event sponsors or partners as needed

  Promote and sell merchandise

  Strengthen the connection between the AAC and its programs by promoting and collaborating with program directors and Lodging Management Staff


Supervisor Responsibilities

  Assist the Lodging Director in hiring and training of seasonal staff

  Manage onsite staff

  Participate in bi-annual staff reviews

  Assist the Lodging Director in building processes including onboarding, standard operating procedures, and maintenance tracking to inform the budget

  Ensure rules and regulations are clearly visible to all guests and staff

  Be present during all inspections at the campground and communicate effectively to satisfy any questions that may arise

  Communicate updates and events to lodging staff as it relates to the AAC and its programs

  Communicate with organizations and event partners effectively

  Respond to guest or audience comments, messages, emails directly in a timely manner


Financial Responsibilities

  Daily accounting and monthly deposits and inventory

  Expense and reimbursement tracking

  Manage the NRG Campground budget


Guest Services & Campground Operations

  Monitor the NRG’s email account on a daily basis

  Monitor the online reservation system

  Collect fees

  Record all transactions on a daily basis

  Manage guest concerns and conflicts

  Provide campground, regional, and AAC information to guests as well as it’s target audience as it relates to the New River Gorge Campground and the AAC’s Lodging Department


Maintenance and Housekeeping

  Work alongside the Caretaker to monitor the plumbing systems and electrical systems for issues

  Oversee and assist when necessary in daily cleaning of the shower-house, managers residence, and bathrooms, as well as groundskeeping maintenance

  Keep the campground and facilities free of trash and other debris

  Purchase materials as necessary for maintenance and repairs


You are a strong fit for this role if you:

  Believe in the AAC vision and mission

  Have excellent interpersonal and communication skills and an ability to represent the AAC in a professional manner at all times

  Have experience with management, events, marketing, and guest or client services

  Have an acute attention to detail

  Have experience record keeping

  Are competent with Google Suites, Squarespace, and Mailchimp

  Have social media or content development experience

  Are creative and eager to learn and grow new skills


Reporting Relationship

The NRGCM will report to the Lodging Director, Ashlee Milanich. The NRGCM is a member of the Lodging Team and collaborates with the entire American Alpine Club staff.


How to Apply

All who love the AAC mission are encouraged to apply, including people of color and Black, Indigenous, transgender, and non-binary people.


Please email your resume and cover letter to Use “NRG Campground Manager [Your Last Name]” as the subject line no phone calls, please. Only potential interviewees will be contacted.


The AAC is an equal opportunity employer. Your gender, religion, sex life, skin color, first language, and size and ability of your body do not factor into employment decisions here. Neither do your friends in high places. If you love our mission and are good at what you do, come as you are.



About the AAC and the NRG Campground

Founded in 1902, the American Alpine Club (AAC) envisions a united community of competent climbers and healthy climbing landscapes. For more than a century, the AAC has inspired climbers to dream and reach further, to push themselves and the boundaries of climbing. The AAC supports the climbing community through education and resources, community building, policy and advocacy, and through memorializing and archiving climbing history. The AAC represents the interests of its more than 25,000 members from across all disciplines of climbing.


Located in Golden, CO, the AAC jointly owns and operates the American Mountaineering Center and the American Mountaineering Museum with the Colorado Mountain Club. The American Alpine Club Library is North America’s largest collection of books and artifacts dedicated to climbing and climbing history with over 190,000 volumes. Additionally, the American Alpine Club operates campgrounds and lodges supporting climbers across the country.

About The American Alpine Club

Founded in 1902, the American Alpine Club (AAC) envisions a united community of competent climbers and healthy climbing landscapes. For more than a century, the AAC has built relationships with conservation-minded organizations and government agencies, funded and documented some of the world’s most significant climbs—including historic expeditions to K2 (1938, ‘39 and ‘53), the first ascent of Hidden Peak (‘58), the first American summit of Mount Everest (‘63), and Antarctica’s Mount Vinson (‘66)—and connected climbers from a variety of backgrounds.