Zipline Tour Guide
Posted by Zip Lost Pines on 01/17/2021
Job Basics
Industry Sector: Outdoor
Job Categories: Guide (raft,fish,bike hunt,horse etc.)
Company Type: TravelandTourism
State: TX
City: Cedar Creek
Country: United States
Required Experience: 0 - 1 year
Contact Name: Allison Hickey
Contact Phone: 5127612323
Job Type: Part Time
Salary: $12.00/ hr
Required to Relocate: Yes
Required to Travel: No
Employee May Telecommute: No
Job Seeker Must Live Within:
Job Description & Requirements
ZIP TOUR GUIDES
Do you love being outdoors in nature, interacting with people, winning over others as you charm your way through a zip tour AND have a steadfast commitment to safety? We are looking for individuals that are excited to share in adventure, can wear multiple hats, and have a passion for just about everything! Tour Guides will take guests on an exhilarating experience through the Lost Pines from zip line to zip line while ensuring the highest level of guest safety is met at all times. Training will be provided.
DATE NEEDED: February 25th, 2021
LOCATION: Cedar Creek, Texas
POSITION: Zip Tour Guide
POSITION TYPE: Hourly
EDUCATION: High School or GED required, Bachelor’s preferred
EXPERIENCE: Experience in guest relations, hospitality, recreation
REQUIRED: Valid Texas Driver’s license with cleaning driving record
COMPENSATION: $10-12 per hour based experience and skill set plus tips.
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Duties and Responsibilities: ?
= Guide guests through zip line tour.
= Conduct an educational learning component during the tour for guests to engage in the learning of the surrounding environment.
= Conduct continuous tour inspections including site, personal protective equipment (guides & guests), and zip tour operating systems.
= Complete all necessary tour documentation for daily operations.
= Gearing up/down guests.
= Open/close duties for the zip tour.
= Guest check in and tour orientation.
= Driving guests to/from welcome center.
= Provide an inclusive, friendly, and supportive experience for guests.
= Perform additional tour guide duties as necessary and assigned.
?Required Experience:
= Ability to stand for long periods of time.
= Ability to communicate effectively with guests, guides, operations manager regarding scheduled bookings, shuttle pick up/drop off, etc.
= Ability to assess self, other guides, and guests for proper gear set-up.
= Ability to assess zip tour for daily operations or emergency evacuations.
= Ability to assess weather reports, weather radar and communicate any necessary protocol to guides, guests, and tour manager.
= Ability to operate reservation software systems.
= Must have a valid Texas Driver’s license or ability to acquire within 30 days of hire.
= Ability to pass pre-employment & periodic background check and drug screening.
Preferred Experience:
= Ability to zip from platform to platform in a single bound.
= Strong verbal and written communication skills.
= Excellent interpersonal and organizational skills.
= Experience working in the challenge course, adventure park, or zip line industry.
= Experience working with reservations and tour bookings, guest relations.
Requirements:
= Ability to lift 25-50 lbs. unassisted.
= Ability to be outdoors guiding tour operations in a variety of weather conditions (heat, cold, rain, fog, seldom snow but on the occasion).
= Ability to react to stressful situations that could require a rescue plan to be enacted.
= Able to pass pre-employment and periodic background checks.
= Able to pass pre-employment and periodic drug screenings.
= Able to provide proof of eligibility to work in the US.
= Must meet Zip Lost Pines rider requirement guidelines.
= Driver’s License with clean driving record.
= Ability to drive guests in a company operated shuttle vehicle.
= Minimum 18 years old.
Certifications:
First Aid and CPR required or the ability to attain within 30 days of employment.
