Community Manager
Posted by iKamper on 06/09/2020
Job Basics
Industry Sector: Outdoor
Job Categories: Events, Hospitality & Lodge Staff, Management - Brand, Public Relations
Company Type: HardGoods/Equipment
State: WA
City: Kent
Country: United States
Required Experience: 3 - 5 years
Job Type: Full Time
Salary: $56-60,000/year
Required to Relocate: Yes
Required to Travel: Yes
Employee May Telecommute: No
Job Seeker Must Live Within: 25 miles
Job Description & Requirements
Job Title: Community Manager
Company: iKamper USA, Inc.
Schedule: Full-Time (Monday to Friday, 8:30am-5:30pm)
Location: Kent, WA
Start Date: June/July 2020
About Us: iKamper believes that the best times are those spent traveling, discovering, and enjoying the outdoors with those you love most. Our award-winning products have propelled us to incredible global growth in the past 3 years, and we opened our US headquarters in Seattle in May 2019. This May we moved into our new home in Kent: a 10,500 sf warehouse/showroom/office.
About this Role: as the Community Manager, you will be responsible for maintaining and growing iKamper’s community of enthusiasts both online and in-person. Online, you will assist and grow our community by developing a forum on iKamper.com and interacting with members on other platforms as well: Facebook, Instagram, Youtube, and more. You will also organize events at our headquarters and plan larger get-togethers with hundreds of iKamper members around the country. Throughout all interactions, you will always be positive, respectful, inclusive, and kind. Along with a love for traveling and the outdoors, you will bring passion for people, hard work and improvement. iKamper is rapidly growing: succeed in this role and continue to grow with us.
What You’ll Do:
Interact with members on a daily basis through online platforms
Answer their questions and provide updates
Search for ways to reach new members
Develop a new platform on iKamper.com for members to interact
Organize monthly events at iKamper’s headquarters, inviting leaders in the outdoor industry to speak and share, inviting members to meet and participate
Plan and organize large-scale events in WA and beyond, bringing together hundreds of iKamper members
Develop new content to be shared with our community
Have an active role in giving back to our community through service
Meet and greet customers when they visit the store
Effectively communicate with the customer service and sales teams
Maximize productivity, profitability, and constantly strive for improvement
Offer unique and innovative solutions to each problem
Learn, grow, and progress within the company
Requirements:
Passionate, self-motivated, and positive
Genuine passion for people and for helping others
Experience in hospitality and event management
Personal experience showcasing the power of community
Excellent organizational skills
4-year college degree in Business, English, or related field
2+ years of customer service OR related experience
Excellent written and verbal communication skills
Strong problem-solving and relationship management skills
Familiarity with social media platforms (Facebook, Instagram, Twitter)
MS Office expert, Basic Adobe Suite skills preferred
Active lifestyle, interested in the outdoors (preferably in overlanding)
Remuneration & Benefits:
Full-time, competitive salary
Comprehensive medical, dental, and vision plans
401(k) with company match
2 weeks of paid vacation
30% off iKamper gear
Outdoor shows around the US: Outdoor Retailer, SEMA, Overland Expo
Friendly work atmosphere: show up on time, do a good job, get along with others at the office. That's about it. No strict dress code or company hierarchy.
How to Apply Submit a cover letter describing your fit for the position Submit a resume detailing your previous experience relating to this role Successful candidates will be contacted via email for further questions Only candidates able to conduct an in-person interview will be considered
About iKamper
iKamper believes that the best times are those spent traveling, discovering, and enjoying the outdoors with those you love most.
Our award-winning roof top tents, the Skycamp and X-Cover, have propelled us to incredible global growth in the past 3 years, and we just recently opened our US headquarters in Seattle in May 2019