Paddle Sports Rental & Repair Lead
Posted by Next Adventure on 05/29/2020
Job Basics
Industry Sector: WaterSports
Job Categories: Retail - Sales
Company Type: Accessories, Apparel/SoftGoods, Events, Gym/Outfitter, HardGoods/Equipment, Retailer, Service, Retail
State: OR
City: Portland
Country: United States
Required Experience: 0 - 1 year
Job Type: Full Time
Salary:
Required to Relocate:
Required to Travel:
Employee May Telecommute: No
Job Seeker Must Live Within:
Job Description & Requirements
Job Responsibilities
- Conduct repairs on kayaks, inflatables, drysuits, paddles, etc.
Responsible for keeping up with cycle counts
Manage the flow of incoming and outgoing paddlesports customer work
Manage flow of the rental department, maximizing efficiency
Learn, retain, and train staff on EZrent software
Manage Rental fleet through EZrent inventories, rental tuning, and both seasonal & random testing
Work with Staffing manager and Location Manager to identify department training needs and facilitate scheduling accordingly.
Daily Progress Sheets – Create/Collect/Communicate prog sheets and projects.
Supervise staff through team building and leadership to accomplish both short and long-term department goals set forth by Location Managers and Rental/Service Manager.
Coach, lead and manage team members on priorities, projects, training and customer service.
Provide excellent customer service for tuneshop, rental and retail customers
Become excellent at giving and receiving feedback
Manage rental dept. and tune dept. staff lunch breaks and provide department coverage as needed
Ensure staff has the appropriate tools and knowledge to accomplish daily tasks
Train & supervise employees to use Next Adventure’s shop machinery safely
Other duties as assigned
Qualifications
Experience with paddle sports repair or the paddle sports industry
Ability to learn and become proficient in “Easyrent” Rental Software
Previous customer service, outdoor retail & Service shop experience
High Attention to Detail
Moderate/heavy lifting, with reasonable accommodation
Ability to use heavy machinery and power tools safely
Has demonstrated the ability to be consistently reliable and punctual
Basic math skills
Has demonstrated leadership qualities
Availability to work a flexible schedule, including evenings and weekends
Has demonstrated challenge-resolution skills
About Next Adventure
Next Adventure is comprised of five locations: our flagship store on SE Grand & Stark, Paddle Sports Center on SE 7th Ave, Scappoose bay, Sandy, and online at nextadventure.net. Next Adventure was conceived by childhood friends Deek & Bryan in 1997 selling only used gear and closeouts, and has now grown into the premier outdoor retailer. Whether you are a kayaker, climber, snowboarder, hiker, camper, skier, cyclist, disc golfer, or mountaineer, you’ll find the right gear for the right price. Inform, Outfit, Excite, our tagline says it all: who we are, what we are, and why we do it. We pride ourselves on our knowledge of the wilderness and getting all we can from it. We use this to share a bond with our customers & spread the joy of getting everyone outside safely, comfortably, efficiently, and within your budget. We love what we do, and we’ll get you into it too.