Operations Manager

Operations Manager

Provides: Operational Management and Support for Goods and Services  

Pau Hana Surf Supply, LLC

Reports to: Managing Director

| Job Fit |

Are you amazing with databases, logistics, and accounting? Do you love the outdoors, watersports, and Stand Up Paddle Boarding in particular? Would you’d like to do something new with your career that’s fun and exciting, if you answered yes to these questions, then this could be your dream job.  

Pau Hana Surf Supply is one of the original innovators of the stand up paddle board industry and has continued to grow and thrive since its beginning in 2007.  We are a passionate group of designers, paddlers and travelers. We are looking for a new team member to share the adventure by creating amazing products for the outdoors and getting them to market.

If your the kind of person who likes puzzles, organizing things, keeping them straight AND likes to paddle, camp, surf, or travel then you’ll excel at this position.

| Objectives |

• Position will manage the flow of goods from overseas factories to regional warehouses while keeping the inventory moving smoothly, controlling and reducing logistical costs, and project outgoing expenses 6 to 9 months in advance

• Operations Manager will manage the daily global operations as this position is responsible for all inventory purchasing, inventory management, and logistics

• Create and maintain clear standards for maintaining and updating information in spreadsheets, reports, and databases

• Control warehousing and shipping expenses

• Reconcile inventory in each location

• Ensure inventory is delivered on time or ahead of schedule

• Problem solve to resolve any issues in supply chain, purchasing, inventory, or distribution that would disrupt the timely delivery of products to dealers or retail customers

• Serve as a member of the management team to provide input towards the company’s success.

| Skills |

• Substantial knowledge and understanding of inventory management, logistics, and accounting

• Ability to analyze information and problem solve as well as being able to prioritize your daily workload

• Knowledge of consumer product ordering using sku's

• Strong organizational and communications skills

• Ability to work independently on multiple projects under a tight deadline

• Ability to time manage and problem solve

• Strong attention to detail

• Ability to prioritize multiple projects

• Excellent written and verbal communication skills

• Great communication skills and a talent for collaboration

• Prior experience in a small company environment

| Qualifications |

• Proficiency with spreadsheets and manipulating data with SQL

• Proficiency with Quickbooks Enterprise Advanced Inventory Management

• Basic understanding of Action Sports Culture

• Outdoor industry specific experience preferred

• BA/BS required in quantitative field of business, accounting, or database management

• Minimum 3 years of experience

| Primary Responsibilities |

• Purchasing and procurement of all factory orders  

• Purchasing and procurement of accessory orders

• Processes all accessory orders

• Coordinates and Schedules all inbound container logistics

• Records, maintains, and reconciles inventory in multiple distribution centers

• Maintains pricing for all COGs, gathers, collects, and publishes program and price sheet

• Monitors and ensures products maintain target margin requirements

• Price checks on freight quotes against actual invoices

• Reconciles inbound inventory verses factory invoices

| Secondary Responsibilities |

• Performs credit reference checks on new dealers

• Maintains yearly dealer agreements for active dealers

• Attend international and regional trade shows when needed

• Works cooperatively with channel partners to establish sales and marketing goals for territory and key accounts

• Calculates and Reports Rep Commissions on the 1st of the Month for the previous month

• Prepares and processes A/R on a weekly basis

• Research target sales segments and channels in assigned territories and develop recommendations for actions to the organization based on this information.

• Assess performance of current channel partners and recommend changes where needed

• Identify short and long term opportunities for sales expansion and assist in developing sales plans and execution

• Work with channel partners and Pau Hana marketing department to develop and implement promotions and marketing initiatives

• Keep abreast of social, cultural and governmental issues that impact Pau Hana’s business in assigned territories

Job Snapshot

Base Pay Compensation is commensurate with experience

Bonus Pay Based on company profitability/performance

PTO Yes, paid time off

Employment Type Full-Time

Job Type Operations, Sales support, Accounting

Education 4 Year Degree

Experience At least 3 year(s)

Manages Others Yes

Industry Outdoor recreation

Required Travel Yes