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Retail Sales Lead

 

Posted by Wilderness Exchange on 08/02/2019


Job Basics

Industry Sector: Outdoor

Job Categories: Retail - Management

State: CO

City: Denver

Country: United States

Required Experience: 1 - 3 years


Job Type: Full Time

Salary:

Required to Relocate: Yes

Required to Travel:

Employee May Telecommute: No

Job Seeker Must Live Within:


Job Description & Requirements

 

Wilderness Exchange Unlimited – Sales Lead

Denver’s premier independent outdoor specialty shop is looking for a Sales Lead to assist in the management of our retail store. Our mission is to serve the Front Range climbing, mountaineering, backpacking, backcountry skiing and split-boarding community with the highest level of customer service, the deepest selection of technical gear, and the best deals to be found on outdoor equipment anywhere.   The ideal candidate must have previous leadership/ management experience in a retail environment, excellent written and verbal communication skills, core competency in the product categories that we sell, a deep understanding and passion for the outdoor culture and lifestyle, and an abnormally high level of psyche for getting folks the gear they need.

Job responsibilities include, but are not limited to:

  • Promoting the WEU mission statement and culture

  • Promoting a positive and rewarding work environment for our staff

  • Executing the directives of Upper Management

  • Oversee product merchandising, warehouse replenishment, and sales floor restocking

  • Supervising sales associates, delegating tasks and ensuring completion

  • Communicating inventory needs to buyers

  • Communicate shop needs/staff needs to Upper Management

  • Opening/Closing the shop, register reconciliation

  • Ongoing product and policy training with sales associates to further individual growth

  • Resolving customer service issues

  • Training new staff and monitoring progress

  • Leading by example

    The Sales Lead is a full-time salaried supervisorial position with benefits including premium health care, PTO accrual, a 4-day work week, and, of course, incredible deals on outdoor gear. Compensation commensurate with experience. 

 

About Wilderness Exchange

Wilderness Exchange was founder in 2000 with a twofold mission: To make getting outdoors more affordable and accessible to all outdoor enthusiasts and to employ a sales staff passionate about mountain adventure sports in order to provide the highest level of service possible to our customers. These values have proven enduring and timeless. Despite the complete transformation of retail and customer buying habits, and through our own journey from a small consignment shop to one of the leading independent outdoor specialty shops and ecommerce retailers in North America, this core focus and obsession over our customers' needs for their outdoor adventures is cornerstone to our success.