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Basecamp Associate


Posted by Whittaker Mountaineering on 04/08/2019

Job Basics

Industry Sector: Outdoor

Job Categories: Customer Service, Retail - Sales

State: WA

City: Ashford

Country: United States

Required Experience:

Job Type: Seasonal

Salary: $11-15/hour

Required to Relocate: Yes

Required to Travel: No

Employee May Telecommute: No

Job Seeker Must Live Within:

Job Description & Requirements

Basecamp Associate Whittaker Mountaineering || Ashford, WA Located 6 miles from the entrance of Mount Rainier National Park, Whittaker Mountaineering strives to be the best at outfitting. We partner with RMI, the largest guide service for Mount Rainier, to be part of their clients climbing experience. Our priorities are great gear and excellent customer service.  Basecamp Associates are responsible for ensuring all our customers have a positive and seamless experience when shopping or renting with us.


Job Description.

=        Learning about mountaineering equipment and technique

=        Providing information on local trails and conditions

=        Outfitting customers from a large selection of mountaineering equipment

=        Educating customers on performance and technical aspects of equipment

=        Maintaining an orderly appearance throughout sales floor and rental shop

=        Preparing rental reservations and meal packages for pickup

=        Clean, maintain, and repair rental equipment

=        Operating Point of Sales system and use of general computer skills

=        Answering phones, responding to voice messages, and making outgoing calls

=        Assisting with other daily operations and various shop needs as assigned


Desired Skills and Experience

  • Interest in mountaineering or climbing
  • Some college or equivalent experience preferred
  • Proficiency in Microsoft Office – Primarily Outlook, Excel and Word
  • Detail oriented with analytical abilities
  • Ability to problem solve and think critically
  • Capable of being a self-starter
  • Strong communication/listening skills
  • Pleasant and calm demeanor in fast paced work environment
  • Highly developed sense of integrity and passion for excellence
  • 1-2 years of customer service experience (preferably in a retail environment) considered a plus
  • Must be able to lift approx. 50lbs


Dates of employment: May-August or June-September (dates are flexible)

Benefits: Mountaineering Snow School with RMI Guides, Guided Summit climb of Mount Rainier with RMI Guides, Access to mountaineering gear from the Rental ShopDiscounts in store and at our Bar and Grill, Low cost employee housing on-site 

About Whittaker Mountaineering

Whittaker Mountaineering is a small mountaineering shop at the base of Mount Rainier. We work closely with Rainier Mountaineering Inc.  We have a retail and rental shop and specialize in Mountaineering gear and equipment.